Policies
Privacy Policy
What we collect, why we collect it, who we share it with and the choices you have.
Last updated August 2026
Information we collect
- Browsing data: pages viewed, device and browser information, approximate location from IP address, and interaction data.
- Checkout data: name, email, phone, billing and shipping address, order contents, and payment confirmation details handled by our payment processor.
- Device data: saved vehicles and wishlist items you store locally in your browser. These stay on your device and are not transmitted to us.
- Support data: the messages, order numbers, vehicle details and photos you send us by email or phone.
Why we process it
- Processing, fulfilling, shipping and supporting your orders.
- Handling returns, refunds and carrier investigations.
- Operating, securing and improving the store.
- Sending transactional messages such as order confirmations, shipping updates and support replies. We do not operate a marketing newsletter.
- Meeting legal, tax and fraud-prevention obligations.
Who we share it with
We share personal information with service providers who help us run the store, including Shopify (storefront, cart, checkout and order management), payment processors, shipping carriers and fulfillment partners, email and analytics providers, and professional advisors. We may also disclose information where required by law or to protect our rights. We do not sell your personal information for money.
Cookies and analytics
We and our providers use cookies and similar technologies to keep your cart and session working, remember preferences, and understand aggregate site usage. You can block or delete cookies in your browser, though some store functionality may stop working.
Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Retention
We keep order and transaction records for as long as needed to fulfill the order and to meet legal, tax, accounting and dispute-resolution requirements, then delete or anonymize them.
Your choices and California privacy rights
You can ask us to access, correct or delete personal information, and ask questions about how your data is handled. California residents may have additional rights, including rights to know, delete, correct and opt out of certain sharing, and not to be discriminated against for exercising them. To make a request, email support@vantaflow.store. We describe these rights at a high level and do not claim any privacy certification or accreditation.
Children's privacy
This store is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child provided us information, contact us and we will delete it.
Policy updates
We may update this policy as our practices or legal obligations change. The "last updated" date above reflects the current version.
Contact us
VantaFlow Performance is operated by Quincyco LLC.
VantaFlow Performance
30 N Gould St, Sheridan, WY 82801, USA
support@vantaflow.store
(408) 908-9712
Support is available by email and phone. We do not publish set service hours — messages are answered as soon as possible.
Related policies: Terms · Privacy · Shipping · Returns & Refunds