Policies
Shipping Policy
Clear, transparent shipping and fulfillment terms for every VantaFlow order.
Last updated August 2026
Order processing
Orders are processed after payment is confirmed. Processing, fulfillment and delivery may take up to 30 calendar days from the order date. Fulfillment may be handled with third-party logistics or supply partners.
Delivery estimate
Estimated order processing, fulfillment and delivery can take up to 30 calendar days from the order date.
This is an estimate and not a guaranteed delivery date. Delays can occur due to production, carrier handling, weather, address issues, customs or supply conditions. We do not guarantee same-day dispatch.
Tracking
Tracking information is emailed to you when it becomes available after dispatch. Tracking can take time to begin updating after a label is created.
Destinations, methods and charges
Available shipping destinations, methods and charges are shown and calculated at checkout. The rates presented at checkout are the rates that apply to your order. We do not advertise free shipping unless checkout actually returns a free shipping rate for your cart.
Address accuracy
You must provide a complete, accurate and deliverable shipping address. Orders delayed, returned or lost due to an incorrect or undeliverable address may incur reshipment costs.
If something goes wrong
- Tracking has not updated for an extended period.
- A package is marked delivered but is missing.
- Your order has passed the stated 30-day estimate.
Contact us at support@vantaflow.store or (408) 908-9712 and we will investigate with the carrier.
Contact us
VantaFlow Performance is operated by Quincyco LLC.
VantaFlow Performance
30 N Gould St, Sheridan, WY 82801, USA
support@vantaflow.store
(408) 908-9712
Support is available by email and phone. We do not publish set service hours — messages are answered as soon as possible.
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