Shipping Policy

Many VantaFlow products are manufactured or prepared to order rather than picked from shelf stock. Your order enters production or preparation after payment is confirmed at checkout.

Estimated manufacturing, order processing, fulfillment and delivery can take up to 30 calendar days from the order date.

This is an estimate and not a guaranteed delivery date. Delays can occur due to production, carrier handling, weather, address issues, customs or supply conditions. We do not guarantee same-day dispatch.

Tracking information is emailed to you when it becomes available after dispatch. Tracking can take time to begin updating after a label is created.

Available shipping destinations, methods and charges are shown and calculated at checkout. The rates presented at checkout are the rates that apply to your order. We do not advertise free shipping unless checkout actually returns a free shipping rate for your cart.

You must provide a complete, accurate and deliverable shipping address. Orders delayed, returned or lost due to an incorrect or undeliverable address may incur reshipment costs.

• Tracking has not updated for an extended period.
• A package is marked delivered but is missing.
• Your order has passed the stated 30-day estimate.

Contact us at TryVantaFlow@outlook.com or (408) 908-9712 and we will investigate with the carrier.